Shipping & Refund

Refund Policy:

We offer a 14-day refund policy. If you are unsatisfied with your purchase, please contact us within 14 days of receiving your order for assistance.

Shipping Policy:

Processing Time

Orders are processed within 5 business days (excluding weekends and holidays).

Once your order has shipped, you will receive a confirmation email with tracking details.

Shipping Rates & Delivery Times:

Standard Shipping (Mainland UK): £3.99 – Estimated delivery time is 2 to 4 business days.

Express Shipping (Mainland UK): £6.99 – Estimated delivery time is 1 to 2 business days.

Free Shipping: Available for orders over £15 – Estimated delivery time is 2 to 4 business days.

Delivery times are estimates and may vary due to unforeseen delays.

International Shipping:

We currently do not offer international shipping. If international shipping becomes available, rates will be calculated at checkout.

Tracking & Order Issues:

All orders include a tracking number, which will be sent via email once dispatched.

If your order is delayed or lost, please contact us using the contact form on our website.

For any additional questions, feel free to reach out to our support team.